So my darling friend Annie Martin (@fragileannie) over at It’s Time to Get Over How Fragile You Are granted me this award. As a new...

This blog post was included inGrand Rounds: Customer Service in Healthcare hosted by Debra Gordon at “A Medical Writer’s Musings on...

“If you wonder what you were doing in the past, look at your body; to know what will happen to you in the future, look at your mind.” –...